Shipping Policy
Because We Care
Shipping Policy
This document sets out the shipping policy that applies to customers that make a purchase at Shoeciety. If you have any questions, please contact our Whatsapp line for our customer service team on 076 239 9440 or shoeciety1@gmail.com.
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Shipping Options & Delivery Costs
We offer the following shipping options:
Aramex Store-to-Door : R99
PostNet Store-to-Store : R99
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Order Processing Time
All orders placed will be processed after proof of payment is received and available.
Orders may take 3 - 7 business days to be delivered depending on location.
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Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
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Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email or message with tracking information. You will be able to track your package directly on the carrier’s website.
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Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.